This Privacy Policy describes how Solution Planets ('we', 'our', or 'us') collects, uses, and protects personal and organizational data provided by users ('you') when using our Calibration Management SaaS platform.
- Organization details (name, branches, departments)
- User information (name, role, email address)
- Asset and calibration data
- Uploaded documents such as calibration certificates
- Usage logs and system activity data
We collect and process your information solely for the purpose of:
- Managing asset calibration schedules and reminders
- Assigning roles and responsibilities
- Generating compliance and audit reports
- Ensuring security, functionality, and system improvements
- All data is stored securely on cloud infrastructure with restricted access.
- We implement industry-standard encryption and access controls.
- Data backups are taken regularly to ensure integrity.
- We do not sell, rent, or trade your data to third parties.
- Data may be shared with service providers only for hosting and support purposes under strict confidentiality agreements.
- Data may be disclosed if required by law or regulatory authority.
We retain your data for as long as your subscription is active. Upon termination, we retain the data for a period of 30 days to allow export, after which it will be permanently deleted unless legally required otherwise.
As a user, you have the right to:
- Access your data
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent (where applicable)
We may use cookies to enhance user experience and analyze platform usage. These cookies do not collect personally identifiable information and can be managed via your browser settings.
We may update this Privacy Policy periodically. Significant changes will be communicated via email or platform notification. Continued use of the platform after updates implies acceptance.
For questions or concerns regarding this Privacy Policy, please contact us at:
Email: info@solutionplanets.com
Website: www.solutionplanets.com